Questions owners ask us
Contracts, hardware, setup, data and support: straight answers to the questions owners ask before switching POS.
Contracts and pricing
Is there a lock-in contract?
No. The monthly plan has no contract and you can cancel any time. Paying yearly gets you two months free.
How much does RestoGenius cost?
$159 a month billed monthly, or $1,590 a year billed yearly, which works out to $132.50 a month. Prices include GST, and everything is included.
Are there add-ons to pay for later?
No. The POS, online and QR ordering, kitchen screens, loyalty, insights, rostering, every integration and 24/7 support are all in the flat fee.
Do you have pricing for groups and franchises?
Yes. Multi-site groups and franchises get custom pricing. Call 1300 198 789 or book a demo.
How long is the free trial?
29 days, with no card needed. That's four weekends to see how it handles your busiest services.
Setup and switching
Can I be up and running today?
Yes. Most venues take live orders the same day they sign up. A real person builds your menu, connects your devices and trains your team.
Can you move my data from my current POS?
Yes, for free. We bring your data across from your current POS, so you don't start from scratch.
Who sets everything up?
We do. A real person builds your menu, connects your devices, lays out your floor and walks your team through it before you open.
Hardware
Do I need new hardware?
No. RestoGenius runs on the iPad or Android tablet you already have. If you need new devices, we can supply them.
Which devices does RestoGenius run on?
iPads and Android tablets, plus the Insights app on your phone. You can also log in to the web app from a browser.
Can you supply hardware?
Yes. We can supply counter terminals, self-order kiosks, kitchen screens and receipt printers, set up and ready.
Ordering and features
Do you charge commission on online orders?
No. There's no commission on direct orders through your own ordering site.
Do Uber Eats orders come through to the POS?
Yes. Uber Eats orders land on the same screen as every other order, so you don't need a separate tablet.
How many kitchen screens can I use?
As many as you need. Kitchen display screens are unlimited, and kitchen dockets are included too.
Is loyalty included?
Yes. Stamp cards, spend tiers, member offers and birthday rewards are built into every order, with no separate app to pay for.
Do you take table bookings or DoorDash orders?
Yes, you can take table bookings. DoorDash is not connected yet, but Uber Eats orders already land on your POS.
Support
When can I get help?
24/7, every day of the year. Call 1300 198 789 and a real person from our Australian support team answers.
Will I talk to a bot?
No. Support is a real person, not a bot.
Ready for a calmer Friday night?
29 days. Four weekends. No card.